Refund policy

Refund & Exchange Policy

Thank you for shopping with us! We want to ensure your satisfaction with every purchase. Please review our return and exchange policy below:

Exchanges: Products may be exchanged within 2 days of delivery, subject to availability. The original item must first be returned and inspected at our warehouse. Once approved, the replacement will be shipped within 2–4 business days. Please note that double shipping fees apply, and all costs are covered by the customer.

Refunds: Refunds are only applicable in cases of a manufacturing defect or if the wrong item was delivered.
Condition of return: Items must be unused and returned in their original packaging.

Defective items: Any defect must be reported within 12 hours of delivery to be eligible for a refund or exchange.

Shipping fees: All shipping costs for returns or exchanges are the responsibility of the customer, unless the item was defective or incorrect.
Order cancellations: Once an order has been confirmed, it cannot be canceled.

Customized items: For inquiries regarding customized pieces, please contact us directly via Instagram DM.